FAQ

The www.DGCustomerFirst.com survey is easy to complete, gratifying, and contributes to improving the Dollar General shopping experience. But you may be curious in how it functions, what you stand to gain, or how to solve typical problems. I’ve got you covered, so don’t worry! These are the most commonly requested queries and their amiable, interesting responses.

• What is www.DGCustomerFirst.com?

The DGCustomerFirst website is where Dollar General invites customers like you to share honest feedback about your shopping experience. It’s their way of learning what you loved, what could improve, and how they can make your next visit even better. Plus, as a bonus, you’ll earn rewards just for taking a few minutes to complete the survey. Win-win!

• Who can participate in the DGCustomerFirst survey?

To participate, you’ll need:

• A recent purchase receipt from Dollar General.
• To be at least 18 years old.
• To live in the U.S. (Sorry, international shoppers!)

Each receipt allows one survey entry, so if you visit Dollar General often, you might have more chances to participate!

• What do I need to take the survey?

All you need is:

• Your Dollar General receipt with a unique survey code.
• A device like a smartphone, tablet, or computer with internet access.
• A few minutes of free time (seriously, it’s that quick!).

Once you’re set, head over to www.DGCustomerFirst.com, enter your code, and you’re good to go.

• How long do I have to take the survey after my purchase?

Timing matters! You typically have 7 days from the date on your receipt to complete the survey. After that, your receipt and code will expire, and you’ll need a new one to participate. Don’t wait too long—your feedback is valuable, and so are those rewards!

• What kind of questions does the survey ask?

Dollar General wants to know about your overall shopping experience. Expect questions like:

• Were the shelves well-stocked?
• Was the store clean and organized?
• How was the customer service?
• Did you find everything you were looking for?
• Were the prices reasonable?

Answer honestly! Your feedback helps Dollar General make real improvements.

• What rewards can I get for completing the survey?

Ah, the fun part—rewards! After completing the survey, you’ll typically receive a coupon code for $100 Dollar General gift cards or other special discounts. Rewards may vary, so keep an eye out for specific offers mentioned on your receipt.

• Can I combine survey rewards with other promotions?

Usually, survey rewards are stand-alone offers, meaning you can’t stack them with other deals or promotions. However, each coupon or code comes with its own terms, so make sure to read the fine print on your reward before you shop!

• How long does it take to complete the survey?

The survey is super quick—it takes around 5-7 minutes to complete. That’s shorter than your average TikTok scroll session and totally worth the rewards you’ll get afterward.

• What if I lose my receipt or the survey code is invalid?

No receipt, no survey. Unfortunately, without a valid receipt, you can’t participate. If your survey code isn’t working, double-check that:

• You entered the code exactly as shown on the receipt.
• You’re within the 7-day timeframe.
• Your internet connection is stable.

Still having trouble? You can always reach out to Dollar General customer support for assistance.

• Can I participate multiple times?

Yes! If you have more than one valid receipt, you can take the survey again. Just remember that each receipt is tied to one entry, and you’ll need a new receipt for each additional survey.

• How does Dollar General use my feedback?

Your feedback helps Dollar General identify areas for improvement. Whether it’s stocking better products, enhancing customer service, or creating a more enjoyable shopping atmosphere, your input shapes the future of Dollar General stores. So yes, your voice really does matter!

•  Is my personal information safe?

Absolutely. Dollar General values your privacy and ensures that all survey responses and personal information are kept confidential. Your data is only used to improve services and reward participation.

• Do I need to make a purchase to take the survey?

Yes, a purchase is required to get a receipt with a survey code. However, think of it as a small investment in exchange for valuable rewards and the chance to improve your shopping experience.